At StemcellVeda, safeguarding your personal data is our highest priority. This Privacy Policy describes what information we collect, how we use it, and the steps we take to keep it secure. By accessing or using our website and services, you acknowledge that you have read and understood this Policy and agree to its terms.
Information We Collect
- Personal Information – When you create an account, place an order, or contact us, we may collect details such as your name, email address, shipping and billing addresses, payment information, and telephone number.
- Non‑Personal Information – We automatically gather certain technical data (e.g., browser type, device identifiers, IP address, time‑zone settings, and browsing activity) to help us improve site performance and user experience.
How We Use Your Information
We process your information only when we have a legitimate legal basis, including to:
- Fulfil and manage orders and deliver products or services you request.
- Communicate with you regarding purchases, promotions, product launches, or service updates.
- Personalise and optimise your browsing experience and the performance of our website.
- Improve, analyse, and develop our products, services, and marketing strategies.
- Detect, prevent, and address fraud, misuse, or security incidents.
How We Protect Your Information
We maintain administrative, technical, and physical safeguards—including encrypted transmission (HTTPS/SSL), secure payment gateways, limited‑access databases, and routine security monitoring—to protect your data from unauthorised access, alteration, or disclosure. While we strive for the highest level of protection, no online transmission is ever completely secure.
Cookies & Tracking Technologies
Our site uses cookies and similar technologies to recognise your device, tailor content, and measure marketing effectiveness. You may disable cookies through your browser settings; however, some site features may not function as intended.
Third‑Party Sharing
We do not sell, rent, or trade your personal data. We may share information only with carefully selected partners who perform services on our behalf—such as payment processors, logistics providers, or marketing platforms—and only to the extent necessary for them to perform those services. All partners are contractually obligated to protect your data and comply with applicable privacy laws.
Your Privacy Choices
You may, at any time:
- Access, correct, or update your personal information via your account or by contacting us.
- Opt out of marketing communications by following the unsubscribe instructions in our emails.
- Request deletion or restriction of your data where legally applicable.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, to meet legal or regulatory requirements, or to resolve disputes and enforce our agreements.
Children’s Privacy
Our website and services are not directed to children under 12 years. We do not knowingly collect personal data from anyone in this age group. If we learn that we have inadvertently obtained such information, we will delete it promptly.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be posted on this page, and material changes will be highlighted for your awareness. Continued use of our services after changes become effective constitutes acceptance of the revised Policy.
Contact Us
If you have questions, need assistance, or wish to exercise your privacy rights, please reach out:
Email: care@stemcellveda.com
Address: StemcellVeda, 5‑1‑64/7, Kukatpally, Hyderabad 500072, India
Helpline: +91 89770 77720